Refund policy
Return & Refund Policy
Last Updated: September 15, 2026
We want you to be happy with your purchase. If you receive a damaged, defective, or incorrect item, please contact us so we can help resolve the issue.
Returns
- Returns are accepted within 7 days of delivery.
- The item must be unused, unworn, unwashed, and in its original condition and packaging.
- Items that have been damaged, washed, worn, or altered may not be eligible for return.
- For hygiene reasons, certain items may not be eligible for return.
Wrong or Damaged Items
If you receive a wrong, damaged, or defective product, please contact us within 48 hours of delivery with your order number and clear photos/videos of the item. We will review the issue and, if approved, arrange a replacement or refund.
Refunds
Once we receive and inspect the returned item, we will notify you whether your refund has been approved.
Approved refunds will be processed to the original payment method. The time it takes for the refund to appear may depend on your bank or payment provider.
Exchange
If you would like to exchange an item for another size or product, please contact us within 7 days of delivery. Exchanges are subject to product availability.
Return Shipping
If the return is due to a wrong, damaged, or defective item, we will cover the applicable return shipping cost.
For returns due to change of mind, wrong size, or personal preference, return shipping may be the customer's responsibility.
Non-Returnable Items
Items that are:
- Worn or washed
- Damaged after delivery
- Missing original tags or packaging
- Customized or personalized
may not be eligible for return or refund.
How to Request a Return
To request a return or refund, please contact us through our Contact Us page or customer support with:
- Order number
- Customer name
- Reason for return
- Photos/videos of the product, if applicable
We will provide further instructions after reviewing your request
